Returns & Exchanges
At Wheelwash, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your new look isn't a perfect fit, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log into your Wheelwash account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original, unworn condition.
Drop Off and Ship
Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a free pickup through our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
